Last updated 23-09-2018
We take every care to safeguard any data you give us and will not share your information without your consent.
This privacy policy sets out how Velo29 uses and protects any information that you give Velo29 when you use this website. Velo29 is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Velo29 may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Name and title
- Contact information such as email address
- Information requested by the organiser of an event you are entering, a group you are joining or by the seller of an item you are purchasing
What we do with the information we gather
We require this information to provide our service to you, and in particular:
- In order to contact you to let you know the status of your entry and inform you about any changes to events you have entered or services you have requested
- To provide to the organiser of the event or group or manager of the shop so that they may provide you with their service
Security and safeguarding
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will not export your data outside the European Economic Area
We may share relevant personal data with financial institutions and the merchants in a transaction in order to provide payment services and in order to comply with our legal obligations.
We share relevant personal data (such as email address) where necessary with external service providers in order to provide our service to you (for example sending you a confirmation email).
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is stored and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow us to respond to you as an individual. We use them to tailor our site to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email us at events@velo29.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, we will promptly correct any information found to be incorrect.
We'd like to stay in touch
We'd like to keep you informed about offers, new events and of course essential info about your upcoming rides with us.
You can easily change your mind at any time, by clicking the unsubscribe link at the bottom of any emails we send you.
We will not share your info with any 3rd parties, they are stored in compliance with GDPR.
If you want to check what info we hold on you please email events@velo29.com and we'll respond within 5 days. Should you wish for your data to be removed please contact us by email at events@velo29.com with that request.
Velo29 Events Ltd will use the information you provide on the signup form to be in touch with you and to provide updates relevant to the events you've entered and marketing about other similar events.
